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When placing an order here at you are agreeing to our terms. Penelopeandbros is not responsible for any items lost or damaged, once you receive a tracking number, if item(s) are lost contact USPS to resolve the issue at (800) 275-8777. 

All items ship same day if order is placed before 6:00 pm pst and if placed after it will ship next day! Delivery times vary from 1-3 days to arrive to you, please track your order with tracking number provided to you. Tracking is updated daily. 

Returns, refund, exchanges, final sale:
All items and products offered here at are NEW and NON USED these are FINAL SALE and there are NO EXCHANGES OR REFUNDS.

Other payment methods:
Cashapp @ Penelopeandbros
Venmo @ penelopeandbros
Zelle : Contact me via DM on instagram